Airllo Policies
Our commitment to a fair and transparent service.
1. Fair Usage Policy
Airllo provides data services for personal use. Commercial use, reselling, or excessive usage may result in service suspension. We encourage all airllo.online users to be mindful of their data consumption.
2. Refund Policy
Refunds for airllo.online services are available within 14 days of purchase, provided the eSIM has not been activated. Once activated, services are non-refundable.
3. Activation Policy
eSIMs from airllo.online must be activated within 90 days of purchase. Failure to do so may result in the expiration of the eSIM without a refund.
4. Service Availability
Airllo strives to provide continuous service, but we do not guarantee uninterrupted connectivity. Service may be affected by factors beyond our control, such as network maintenance or local regulations. For issues, contact support via airllo.online.
5. Device Compatibility
It is the customer's responsibility to ensure their device is eSIM compatible and unlocked. Airllo is not responsible for issues arising from incompatible devices. A list of compatible devices can be found on airllo.online.
6. Data Speed
Data speeds may vary depending on the network and location. Airllo does not guarantee specific data speeds. All plans on airllo.online are subject to the local network's performance.
7. Customer Support
Our support team is available 24/7 to assist with any issues related to your airllo.online eSIM. Contact us through the form on our website.
8. Prohibited Activities
Using airllo.online services for illegal activities, including but not limited to spamming, hacking, or distributing malicious content, is strictly prohibited.
9. Policy Changes
Airllo reserves the right to modify these policies at any time. Changes will be posted on the airllo.online website.
10. Governing Law
These policies are governed by the laws of Canada. Any disputes related to airllo.online services will be resolved in the courts of Toronto, Ontario.